Help Desk

Mainteance on Kiosks

Ginko Systems offers a complete portfolio of customized kiosk programs and support tailored to your business kiosk needs:

  1. Kiosk Help Desk: Hardware and software specialists diagnose and remotely solve problems with your kiosk.
  2. Nationwide Quick-Response Kiosk and Network Maintenance: If we are unable to solve your kiosk problem remotely, our rapid-response technicians ensure that your kiosk is functional as quickly as possible.
  3. International Product Support: Just call us with your kiosk needs, and we will assemble a suite of services to support those needs.
  4. Remote Kiosk Monitoring: We can optionally monitor your kiosk ­constantly or periodically ­to determine replenishment and/or field service needs, before they occur.
  5. Kiosk Spare Parts Provisioning: A customized combination of consigned inventory, depot repair, and/or replacement parts ensures that your kiosk is continuously available.
  6. Staging and Installation: Successful kiosk installations allow you to concentrate on business while we focus on deployment.


North American support including Canada, Caribbean, and Latin America

  • 1-800 Help Desk
  • Remote Monitoring
  • RMA and Warranty Processing
  • Site Surveys
  • On-Site maintenance next day